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Build speech & voice AI

Voice AI starts with real-world speech.

Collect, transcribe, annotate and evaluate speech for ASR, voice assistants, TTS, wake words, conversational systems and multilingual voice AI.

Speech-firstCapture real variation
Signal-awareKeep audio context
Human-listenedValidate the experience

Built around the real work

Capabilities that move a model from promising to useful.

Choose the parts of the data and quality workflow that match the behavior, market or modality you are building for.

BUILD

Designed for the next decision, not the last task.

Every capability is shaped around downstream use: what the model needs to learn, what reviewers need to judge and what your team needs to ship with confidence.

Talk through your workflow

Conversational speech

Spontaneous or scenario-guided dialogues for voice agents, call flows, intent recognition and context-aware ASR.

02

Environmental & device variation

Record speech in homes, offices, vehicles, outdoors or other target environments with realistic channels and background conditions.

03

Transcription & speech annotation

Human-reviewed transcripts, timestamps, speaker labels, segmentation, intent, entities and pronunciation notes.

04

ASR evaluation

Measure error, semantic accuracy, punctuation, diarization, timestamps, domain terminology and error patterns by locale.

05

TTS & voice evaluation

Human ratings and pairwise tests for naturalness, intelligibility, pronunciation, prosody, emotion and speaker consistency.

06
Speech slice reviewSignal preserved
Acoustic conditionoffice / near-field
speakerlocaledevicetranscript
Scores explain what to improve.Words, timing, acoustics and interaction remain connected.

Different voice products need different scorecards

From raw voice capture to model evaluation.

A strong speech program combines collection conditions, high-quality transcription, metadata and human listening tests around the target use case.

  • WER / CER, semantic match and domain vocabulary
  • Naturalness, intelligibility, prosody and speaker consistency
  • Intent, interruption handling, multi-turn context and completion
See the quality approach

The operating model

A speech program that connects data and evaluation.

Target the next data batch at the accents, environments and behaviors where performance is weakest.

01

Define

Map users, languages, accents, devices, acoustic environments and success metrics.

02

Collect

Capture representative speech and test whether the protocol creates the right variation.

03

Transcribe

Create reference transcripts, metadata and task-specific annotations with calibrated QA.

04

Evaluate

Run ASR, TTS or voice-agent tests across target slices and identify failures.

05

Target

Collect or curate new examples for the conditions and behaviors that need improvement.

Quality that holds up in production

Keep the signal connected to the experience.

Speech quality can fail through words, timing, speakers, acoustics or interaction. Preserve those dimensions so the score explains what to improve.

  • Speaker, language, environment, device and channel metadata
  • Human-reviewed transcripts with timestamps and segmentation
  • Listening tests, error taxonomies and slice-level analysis
ASRWER / CER, semantic accuracy, punctuation, timestamps and diarization
TTSNaturalness, intelligibility, pronunciation, prosody, emotion and preference
Voice agentsIntent, turn taking, interruptions, multi-turn context and completion
Wake wordsFalse accepts, false rejects, confusables, noise, distance and device variation

What arrives at the end

Deliverables your team can use.

Clear outputs, stable structure and the context needed to move the work into training, evaluation or production.

01Scripted and spontaneous speech data
02Human-reviewed transcripts
03Speaker, language and acoustic labels
04Timestamps and segmentation
05Intent, entity and slot annotations
06ASR / TTS evaluation results
07Voice-agent and wake-word test cases
08Error taxonomy by locale, device and environment

Where it fits

Automatic speech recognition

Measure words, meaning, punctuation, timing, speakers and vocabulary.

Text-to-speech

Evaluate naturalness, pronunciation, pacing, emotion and preference.

Voice assistants

Test intent, interruption handling, multi-turn flow and task completion.

Speech translation

Preserve meaning from transcription through target-language voice experience.

Start with the outcome

Build voice AI for the conditions your users actually create.

Tell us the languages, accents, devices, environments and model goal. We’ll design the speech collection, transcription and evaluation workflow around them.

Scope a speech program